Privacy Policy
Smartlog
Vision (“SLV”, “we”, “us”, or “our”) operates web-based and mobile applications
(“Services”). This Privacy Policy informs you of our policies regarding the
collection, use, and disclosure of personal data when you use our Services and
the choices you have associated with that data.
1.
Explicit Consent for Data Processing
By using
our Services, you are providing your explicit consent for the collection, use,
and processing of your personal information as described in this Privacy
Policy. This consent includes, but is not limited to, the following:
1. Data
Collection: You consent to the collection of personal information that you
provide directly to us or that we collect automatically when you interact with
our Services.
1. Data Usage:
You consent to the use of your personal information to operate, maintain, and
enhance our Services, including using your data for analytics, service
improvements, and personalized experiences.
1. Data
Sharing: You consent to the sharing of your personal information with
third-party vendors, service providers, and partners who assist us in providing
our Services, subject to the conditions described in this Privacy Policy.
1. Marketing
Communications: You consent to receiving marketing communications from us. You
may opt-out of these communications at any time by contacting us directly.
1. Data
Retention: You consent to our retention of your personal information for as
long as necessary to fulfill the purposes outlined in this Privacy Policy,
including to comply with legal obligations and resolve disputes.
1. Data
Transfers: You acknowledge and consent that your personal information will be
stored and processed exclusively in Switzerland and that we do not transfer
your data outside of Switzerland.
If you do
not agree to the collection, use, or processing of your personal information as
described in this policy, please do not use our Services. You have the right to
withdraw your consent at any time by contacting us using the contact
information provided in this Privacy Policy. However, please note that
withdrawing your consent may affect your ability to use certain features of our
Services.
2.
Clarification on Data Processing in Switzerland
All
personal information collected through our Services is stored and processed
exclusively on servers and databases located in Switzerland. By choosing
Switzerland as the location for our data processing activities, we ensure that
your personal information is subject to the robust protections offered by Swiss
data protection laws.
Switzerland
is known for its stringent data protection regulations, which are designed to
safeguard the privacy and security of personal information. The Swiss Federal
Act on Data Protection (FADP) provides comprehensive protections for personal
data, ensuring that your information is handled with the highest standards of
care.
In
compliance with Swiss data protection laws:
·
Data Integrity: We implement strict measures
to ensure the accuracy and integrity of your personal information throughout
its lifecycle.
·
Data Security: We employ advanced technical,
administrative, and physical safeguards to protect your data against
unauthorized access, disclosure, or modification.
·
User Rights: You have the right to access,
rectify, or delete your personal information, as well as to restrict or object
to its processing, in accordance with Swiss data protection laws.
·
No International Transfers: Your
personal information will not be transferred outside of Switzerland. We do not
engage in cross-border data transfers, ensuring that your data remains within a
single jurisdiction that upholds high standards of privacy protection.
By
processing data exclusively in Switzerland, we are committed to providing a
secure and compliant environment for your personal information, ensuring that
it is protected by some of the most rigorous data protection regulations in the
world.
3.
Information We Collect
1. Information
You Provide
·
Account Registration: When
you create an account with us, we may require your contact information, such as
name, email address, username, and password.
·
Profile Information: You
can provide additional information for your profile like a logo, photo, bio and
location to enhance your user experience.
·
Communications: When you send us emails or
use chat features, we collect the content of these communications to address
your needs.
1. Information
We Automatically Collect
·
Usage Data: This includes details on
how you interact with our Services, such as access dates and times, app
features or pages viewed, app crashes and other system activity, and
third-party sites or services you were using before interacting with our
Services.
·
Device Data: We collect information
about the devices accessing our Services, including the types of devices,
operating system versions, device settings, file and software names and types,
battery and signal strength, and device identifiers.
·
Location Data: We collect precise or
general location information as determined through data such as GPS, IP
address, and WiFi.
1. Cookies and
Tracking Technologies
·
Cookies: We use cookies to maintain
session information, store user preferences, and tailor our interactions.
·
Web Beacons: These are used to track
the behavior of users on our website.
·
Analytics Providers: Third-party
analytics tools may are used to measure traffic and usage trends for our
service.
4.
Data Collection on our Mobile Apps
Our
Smartlog mobile apps (such as SmartLog Mobile, SmartLog Authenticator, SmartLog
Scan, Smart Driver App and any other Apps developed by our company) collect and
process certain data to provide and enhance the mobile experience. This chapter
details the types of data we collect through our mobile apps and how we use it,
1. Permissions
When you
use our mobile apps, we may request the following permissions from your device:
·
Location: We may request access to your
device’s location to provide location-based services, such as GPS navigation,
geo-tagging, or location-based notifications. You can manage location
permissions through your device settings.
·
Camera: Access to your device’s camera
may be required for features such as scanning QR codes, taking photos for your
profile, or uploading images within the app.
·
Microphone: We may request microphone
access for features that require audio input, such as voice commands or audio
recordings.
·
Storage: We may request access to your
device’s storage to save and retrieve files such as documents, images, or app
data.
1. Mobile-Specific
Data
In addition
to the permissions above, our mobile apps may collect the following data
specific to mobile devices:
·
Device Identifiers: We may
collect mobile device identifiers (such as the device’s unique ID) to
understand usage patterns and to enhance the app’s performance.
·
Push Notification Tokens: To send
you notifications, we may collect push notification tokens associated with your
device. You can manage your notification preferences in the app or device
settings.
·
App Usage Data: We collect information about
how you interact with our app, such as which features you use most frequently,
session durations, and crash reports. This helps us improve the app’s
functionality and user experience.
1. Usage of
Mobile-Specific Features
Our mobile
apps may utilize several device-specific features to provide enhanced
functionality:
·
GPS for Location Services: If you
grant permission, our apps may use GPS to provide location-based services, such
as mapping and directions. You can disable GPS tracking at any time through
your device’s settings, although this may limit certain app functionalities.
·
Push Notifications: With your
consent, we may send you push notifications to alert you of important updates,
reminders, or promotional offers. You can manage or disable these notifications
in your device’s settings.
·
Biometric Authentication: Some of
our apps may offer biometric authentication options, such as fingerprint or
facial recognition, to enhance security. This data is processed locally on your
device and is not stored or transmitted to our servers.
By using
our mobile apps, you agree to the collection and use of the data described
above. You can manage or withdraw your consent at any time by adjusting your
app or device settings, but please note that certain features may become
unavailable if permissions are restricted.
5.
Use of Information
·
To Provide Services: We
use the information to operate, maintain, and provide the features and
functionality of the Services.
·
To Improve and Develop: We
use the information to understand and analyze the usage trends and preferences
of our users to make our Services better and develop new features.
·
Communications: We use the information to
communicate directly with you, including sending you updates, information about
products and services, marketing, promotional offers, and information about
events and policy changes.
·
Security: We use the information to
enhance the safety and security of our Services, combat spam, malware,
malicious activities, or security risks, and to monitor and verify identity or
service access.
6.
Sharing of Your Information
·
Vendors and Service Providers: We
may share your information with third-party service providers who assist us in
delivering our Services. These providers may include hosting services,
analytics providers, payment processors, and customer support tools. All
service providers are contractually obligated to protect your data and use it
only for the purposes specified by us, in compliance with applicable data
protection laws.
·
As Required By Law: We
may share your information if we are required to do so by law or if we believe
in good faith that access, use, preservation, or disclosure of the information
is reasonably necessary to meet any applicable legal process or enforceable
governmental request.
·
Business Transfers: In
the event of a merger, sale of company assets, consolidation or restructuring,
financing, or acquisition of all or a portion of our business by or to another
company, we may share your personal information.
7.
Your Privacy Rights
·
Access and Update: You
can review, update, or delete the information by logging into your account and
visiting your account settings.
·
Opt-Out of Communications: You
can opt out of receiving promotional communications from us by contacting us
directly.
·
Cookies: You can adjust your
browser settings to refuse or limit the use of cookies.
8.
Data Retention
We retain
the personal information we collect from you where we have an ongoing
legitimate business need to do so (for example, to comply with applicable
legal, tax, or accounting requirements, to enforce our agreements or comply
with our legal obligations).
9.
Data Transfer
Your
information will be stored and processed on servers and databases located
exclusively in Switzerland. We do not transfer your information outside of
Switzerland, ensuring that your data remains within the jurisdiction of Swiss
data protection laws.
10.
Changes to This Privacy Policy
We may
update this policy from time to time. The updated version will be indicated by
an updated “Effective Date” and find on our company website. The updated
version will be effective as soon as it is accessible.
11.
Security of Your Information
We take the
security of your information seriously and implement a variety of
administrative, technical, and physical security measures designed to protect
your information from unauthorized access, destruction, use, modification, or
disclosure. However, no security system is impenetrable and we cannot guarantee
the security of our databases, nor can we guarantee that the information you
supply will not be intercepted while being transmitted to us over the Internet.
12.
Data Breach Notification
In the
unlikely event of a data breach, we are committed to promptly notifying
affected users as required by applicable data protection laws. We will inform
you of the nature of the breach, the data involved, and the steps we are taking
to address the breach and mitigate its impact. Our notification will also
include guidance on how you can protect yourself from potential risks arising
from the breach.
13.
Children’s Privacy
Our
Services are not directed to individuals under the age of 16. We do not
knowingly collect personal information from children under 16. If we become
aware that a child under 16 has provided us with personal information, we will
take steps to delete such information from our files as soon as possible.
14.
Third-Party Links
Our
Services may contain links to other websites not operated or controlled by us.
We are not responsible for the content, accuracy, or opinions expressed in such
websites, and such websites are not investigated, monitored, or checked for
accuracy or completeness by us. Please remember that when you use a link to go
from our Services to another website, our Privacy Policy is no longer in
effect. Your browsing and interaction on any other website, including those
that have a link on our platform, is subject to that website’s own rules and
policies.
15.
Data Protection Rights
Depending
on your location (for instance, if you are a resident of the European Economic
Area), you have certain data protection rights. These may include the right (i)
to request access and obtain a copy of your personal information, (ii) to
request rectification or erasure; (iii) to restrict the processing of your
personal information; and (iv) if applicable, to data portability. In certain
circumstances, you may also have the right to object to the processing of your
personal information. You can make such a request by contacting us using the
contact information provided.
16.
California Privacy Rights
If you are
a California resident, you have specific rights regarding access to your
personal information, additional rights to know, delete, and opt-out, and you
can direct us not to sell your personal information.
17.
Contact Information
If you have
any questions or comments about this policy, the ways in which Smartlog Vision
collects and uses your information described here, your choices and rights
regarding such use, or wish to exercise your rights under applicable law,
please do not hesitate to contact us at:
Email: support@smartlogvision.com
Postal Address: Smartlog Vision Sàrl | Avenue de Joli-Mont 1| 1209
Genève | Switzerland